Confidentiality

Personal information gathered in the course of consulting will be kept confidential. Information will be used to enable Adrienne to note areas of concern and trace themes that arise in the sessions. Exceptions will be made:


For the purpose of complying with a legal order (i.e. a subpoena) or


As a consulting professional I have regular supervision to ensure best practice. I may disclose information for the purpose of a professional consultation and supervision, in which case your identity will remain confidential.

Liability

While insights and ideas in parent consulting are offered in good faith, Adrienne Wood in no way guarantees the effectiveness or accuracy of the advice or information given. Neither the content of matters discussed in consulting sessions, the Heartsync website nor any other communication from Adrienne Wood is intended to substitute or contradict clinical professional advice. In choosing to accept and act upon any advice or information given by Adrienne Wood, you are deemed to have accepted full responsibility for that choice and release Adrienne Wood from any liability whatsoever.

Payment

Payment is expected within 24 hours of your appointment. Payments after this time shall incur a $20 surcharge. Outstanding amounts unpaid four weeks after the time of the consult may be referred on to a debt collection service. All debt collection expenses are the responsibility of the client. 

Cancellation

If you cancel within 24 hours of the appointment your session fee is non-refundable. You will be charged the full cost of the appointment.

If a consulting session is canceled by Adrienne you will be first offered an alternative time to transfer your booking to. If alternative times do not suit the client will be fully refunded the cost of the appointment.

Your rights:

In consulting Adrienne it is your right as a client at any time to: